Contractor Help Articles

  • Get started with the Signet service

    For Agencies and Contractors In this article: Frequently Asked Questions (FAQ) Information for Arkansas DOT users In...

  • Record a payment

    For Contractors See also: Correcting payment mistakes Payment details and history Navigation Click a contract numb...

  • Verify a payment

    For Contractors See also: Record a payment Correcting payment mistakes Payment details and history You'll receive a...

  • Mark a payment complete

    For ContractorsHelp keep track when no payments need to be made by marking a payment complete. Payments can still be ...

  • Correcting payment mistakes

    For ContractorsHere are some of the common mistakes users make when recording and verifying payments in the Signet® s...

  • Payment details and history

    For ContractorsOnce downward payments have been made on a contract, you can review the payment details and history fr...

  • Email notifications

    For Contractors  To help your business manage prompt pay compliance, the Signet® service sends reminder emails to all...

  • FAQ: Recording payments to DBEs

    When you record a payment to a subcontractor who is a DBE, the Signet® service prompts you to select their DBE type ...

  • Contract access and management

    For Contractors In this article: Purchase a contract | Navigate the Contracts page | Navigate contract details Rela...

  • Account and business management

    For Contractors In this article: Account setup | User types | Add a user to your business | Remove a user from your ...

  • Video and webinar trainings

    For Agencies and ContractorsWatch walkthrough videos and webinar recordings here. Click to expand each topic and view...