Contractor Help Articles
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View and filter payments
From the home page, click a contract link to open the contract dashboard. Then, click the Recent payments tab or the ...
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Export contracts
Export a single contractFollow these steps to export one contract's details to a spreadsheet:On the Contracts page, e...
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Add and manage business users
Power users can add, remove, promote, and demote members of their business directly from the Manage access modal. Ad...
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Signet user roles
Signet has two user roles: access user and power user. Access user: Views, records, and verifies payments on behalf ...
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Get started with the Signet service
In this article: Frequently Asked Questions (FAQ) Information for Arkansas DOT users Information for Ohio DOT users...
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Record a payment
In this article: Navigation Record payments manually Can't find your payee? Record payments by uploading a CSV file...
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Verify a payment
See also: Record a payment Correcting payment mistakes Payment details and history You'll receive an email notice ...
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Mark a payment complete
Help keep track when no payments need to be made by marking a payment complete. Payments can still be recorded on a c...
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Correcting payment mistakes
Here are some of the common mistakes users make when recording and verifying payments in the Signet® service, and how...
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Payment details and history
Once downward payments have been made on a contract, you can review the payment details and history from the contract...
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Agency Contacts
For assistance with the Signet software, reach out to the Signet support team at Infotech. Use this link: Submit a r...
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Email notifications
To help your business manage prompt pay compliance, the Signet® service sends reminder emails to all users granted co...
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Contracts and dashboard navigation
Contracts pageThe Contracts page displays every contract you're associated with in Signet. It's the first page you se...
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How Signet accounts, contract access, and billing work
In this article: How access user accounts work How power user accounts work How contract purchasing and billing wor...
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Video and webinar trainings
Watch walkthrough videos and webinar recordings here. Click to expand each topic and view the video.Video trainingsJu...