You'll receive an email notice when the payer records a payment to you. Log in to the Signet service or click the link in the email to see the payment details.
You have a set number of days from the payment date to verify the payment. If the payment date is in the future, wait until that date to verify. You'll see a warning if you verify a payment as No when there are two or more days left in the compliance window.
If you want to see the payment estimate details, click View details.
To verify the payment, click Verify payment. The Signet service opens the Payment window.
- If you verify the payment as No or Yes, not as expected, the Comment entry becomes a required field. You must provide details of why you verified the payment other than Yes.
- If you verify the payment as No when there are two or more days remaining in the compliance window, you'll be required to acknowledge that you're verifying the payment before the compliance window has ended.
- For auditing purposes, the agency will be able to see the comments that are entered into the Signet service.
If this is the final payment, you'll see a banner under the payment amount.
- Did you receive the payment?
- Yes – payment is as expected. You must enter the date that the payment was actually received.
- Yes, not as expected – enter the actual amount you received and the date you received it, plus comments about the discrepancy. The payment will be flagged as a discrepancy on the payment details page, and the amount that you enter here will be displayed.
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No – enter a comment
- If you verify the payment as No when there are two or more days left in the compliance window, you'll also be required to acknowledge that you are verifying the payment before the compliance window has ended.
- If you have no downward payments to make, click the check box to mark the payment complete. You can still record payments on a completed payment.
- Click Verify payment.
The Signet service records the information. Payers can view the contract details to see when the payment was verified, if it was verified with a discrepancy, and the amount that was verified.
If you marked the payment complete, the Signet service moves it to the Completed column.
Do you also need to record a payment?