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Signet® Knowledge Center

Account and business management

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Signet automatically creates an account for and grants access to all users associated with a contract, based on additional factors that vary by state as outlined in this article.

Account and business management capabilities also vary by state, but in general, all subcontractors on a contract will automatically gain access to the service when the contract is purchased by the awarded prime.

To learn more about who has access to contracts in your business, click to expand the following sections. Be sure to look for information specific to your state.

 

Account setup

Account creation happens automatically, but there are certain requirements that make sure the account is created correctly.

Learn more about ensuring correct account setup for your state by expanding the appropriate section.

Once you have an account, learn how to manage account settings--like updating your password or email address--at the link below:

Ohio Department of Transportation

Your Signet account will automatically be created the first time a payment is recorded to you. However, to ensure the account is correctly created, you should double check that the following information is accurate and up-to-date in your AASHTOWare Project Civil Rights & Labor™ (CRL) account:

  • The email address in your Person profile is correct
  • The contractor has active vendor authority
  • You have an active Contractor Subpayment role
  • You have active Signing authority
  • You have active Contract authority

 

Missouri Department of Transportation

There are two types of accounts associated with Missouri DOT (MoDOT) users:

  • Access user | Access users can view, record, and verify payments on behalf of their business(es). Once granted business access, they can see and take action on all current and future contracts.
  • Power user | Power users have all the permissions of an access user, plus the following privileges:
    • Receiving the initial email notification when a payment is recorded to their business
    • Ability to add and remove users from the business

Access users

If you are an access user, a power user must add you as a member of the business. An account is automatically created for you.

You will receive an email letting you know that you've been granted access to the Signet service for your business, but you won't receive an email with an access link to the contract until the next reminder notification is sent or the next payment is recorded to your business.

To ensure your account is created correctly, find out who your business's power user(s) are and make sure they have the correct email address on file for you.

Power users

Become a power user

To become a power user for your business, you must have the correct email address on file with MoDOT before the start of the contract.

For help, contact the agency at VendorSupport@modot.mo.gov.

When the initial payment has been recorded from the agency to the prime, the power user(s) on file with MoDOT will receive an email inviting them to activate the business account. They can then purchase the contract and take action on the payment.

Manage access to your business as a power user

As a power user, you can grant contract access to other members of your business. See the following section for details.

 

Add a user to your business

User management varies by state. Expand the appropriate section to learn the specifics of your agency.

Ohio DOT

First, check the contract access list. If you don't see someone there who should have contract access, contact them about updating the contract access variables listed below. Do not invite your employee to your Infotech business.

Account creation is based on the following five contract access variables in the AASHTOWare Project Civil Rights & Labor module:

  • Their Person profile has the correct email address. If they already have an Infotech® account and wish to use it for the Signet service, make sure the email address from that account matches the email they have on file with the agency.
  • They have an active Contractor Subpayment role.
  • They have active Signing authority.
  • They have active Contract authority.
  • The contractor has active vendor authority.

 

Missouri DOT

If you are a power user with the ability to manage access, you can add other users to your business as access users. 

Help guide: Access Management for MoDOT power users

  1. Open your contracts dashboard.
  2. Click Manage access. A pop-up modal will display all members of the business with contract access.
  3. Click Add member.
  4. Enter the email address of the user you want to add. Click Save.

manage-access-link-boxed.png

The new user will be displayed with an email address, a generic avatar, and a flag that says Invited until they have accepted the invitation to activate their account. 

Good to know | New users

  • You must add new members to your business from within Signet using the Manage Access link. If you add a member to your Infotech® account (via the Account Settings page), the user will get an access denied error when they try to view the contract.
  • Invited members receive an email as soon as you add them to your business. The email contains a link to complete activation of their Signet account and access to the contract. As soon as a new member activates their account, they can view and take action on any contracts they have access to.

To remove a user or an invitation, click on the delete icon.

 

Remove a user from your business

User management varies by state. Expand the appropriate section to learn the specifics of your agency.

Ohio DOT

Removing a user's contract access from a business happens automatically by updating the five contract access variables in the AASHTOWare Project Civil Rights & Labor module. You can confirm they no longer have contract access by checking the Contract access list within the Signet service.

If the user is a part of your Infotech Express business, you must also remove them from your business by following these steps:

  1. Expand the User menu and click Account settings.
  2. From the business information panel, find the employee.
  3. Expand the Actions menu next to the employee's name.
  4. Click Remove.
  5. Click Ok to confirm the employee's removal.

See Infotech® Express | Manager accounts for help.

Missouri DOT

If you are a power user with the ability to manage access, you can remove other users from your business. 

  1. Open your contracts dashboard.
  2. Click Manage access. A pop-up modal will display all members of the business with contract access.
  3. Find the employee you want to remove.
  4. Click Remove.

If the user is a part of your Infotech Express business, you must also remove them from your business by following these steps:

  1. Expand the User menu and click Account settings.
  2. From the business information panel, find the employee.
  3. Expand the Actions menu next to the employee's name.
  4. Click Remove.
  5. Click Ok to confirm the employee's removal.

See Infotech® Express | Manager accounts for help.

 

View contract access

Contract access is based on the factors outlined in the preceding sections. You can view all of the members of your business who have been granted contract access, as well as the names of other businesses with contract access, by clicking on the Settings tab of a contract dashboard.

contract-access.png

  1. From a contract's dashboard, click the Settings tab.
  2. Under Notifications, you can see all of the members of your business with access to this contract.
  3. Under Access, you can see all of the other businesses with access to this contract.