In this article:
- Account setup | User types | Add a user to your business | Remove a user from your business | View contract access
Related resources:
Signet automatically creates an account for and grants access to all users associated with a contract, based on additional factors as outlined in this article.
In general, all subcontractors on a contract will automatically gain access to the service when the contract is purchased by the awarded prime.
To learn more about who has access to contracts in your business, click to expand the following sections.
Account setup
Account creation happens automatically, but there are certain requirements that make sure the account is created correctly.
Learn more about ensuring correct account setup by expanding the following sections.
Once you have an account, learn how to manage account settings--like updating your password or email address--at the link below:
User types
There are two types of accounts for Signet users:
- Access user | Access users can view, record, and verify payments on behalf of their business(es). Once granted business access, they can see and take action on all current and future contracts.
-
Power user | Power users have all the permissions of an access user, plus the following privileges:
- Receiving the initial email notification when a payment is recorded to their business
- Ability to add and remove users from the business
If you are an access user, a power user must add you as a member of the business. An account is automatically created for you.
You will receive an email letting you know that you've been granted access to the Signet service for your business, but you won't receive an email with an access link to the contract until the next reminder notification is sent or the next payment is recorded to your business.
To ensure your account is created correctly, find out who your business's power user(s) are and make sure they have the correct email address on file for you.
Become a power user
To become a power user for your business, you must have the correct email address on file with the agency before the start of the contract.
When the initial payment has been recorded from the agency to the prime, the power user(s) on file with the agency will receive an email that invites them to activate the business account. The prime can then purchase the contract and take action on the payment.
Contact your agency for help.
Manage access to your business as a power user
As a power user, you can grant contract access to other members of your business. See the following section for details.
Add a user to your business
If you are a power user with the ability to manage access, you can add other users to your business as access users.
Help guide: Access Management for power users
- Open your contracts dashboard.
- Click Manage access. A pop-up modal will display all members of the business with contract access.
- Click Add member.
- Enter the email address of the user you want to add. Click Save.
The new user will be displayed with an email address, a generic avatar, and a flag that says Invited until they have accepted the invitation to activate their account.
Good to know | New users
- You must add new members to your business from within Signet using the Manage Access link. If you add a member to your Infotech® account (via the Account Settings page), the user will get an access denied error when they try to view the contract.
- Invited members receive an email as soon as you add them to your business. The email contains a link to complete activation of their Signet account and access to the contract. As soon as a new member activates their account, they can view and take action on any contracts they have access to.
To remove a user or an invitation, click on the delete icon.
Remove a user from your business
If you are a power user with the ability to manage access, you can remove other users from your business.
- Open your contracts dashboard.
- Click Manage access. A pop-up modal will display all members of the business with contract access.
- Find the employee you want to remove.
- Click Remove.
If the user is a part of your Infotech Express business, you must also remove them from your business by following these steps:
- Expand the User menu and click Account settings.
- From the business information panel, find the employee.
- Expand the Actions menu next to the employee's name.
- Click Remove.
- Click Ok to confirm the employee's removal.
See Infotech® Express | Manager accounts for help.
View contract access
Contract access is based on the factors outlined in the preceding sections. You can view all of the members of your business who have been granted contract access, as well as the names of other businesses with contract access, by clicking on the Settings tab of a contract dashboard.
- From a contract's dashboard, click the Settings tab.
- Under Notifications, you can see all of the members of your business with access to this contract.
- Under Access, you can see all of the other businesses with access to this contract.